We are pleased to inform you that our website is now fully operational after an important data transfer. Due to this maintenance, the site was temporarily unavailable since yesterday.
Please note that products with a preorder deadline of August 20th have been postponed to August 21st. We appreciate your patience during this time.
If you notice any discrepancies in your order list, kindly reach out to us with the relevant details (transaction ID, order ID, etc.), and we will resolve the issue promptly.
Thank you for your understanding and continued support.
If you're interested in becoming a wholesaler with Anime-Export, we would like to offer you some information regarding the process and benefits. As a wholesaler, you will be able to take advantage of discounts and other benefits that are not available to regular customers. However, it is important to note that there are certain policies and limitations that apply to the wholesale business, and we ask for your understanding and cooperation in this matter.
To become a wholesaler with Anime-Export, please contact us at our email address. To open a wholesale account, we require customers to deposit JPY 50,000. This deposit will be held on PayPal and will be returned to you if you decide to close your account. However, if you decide to close your account while there are still open orders, the deposit will be used to cover those orders.
Please note that some brands, especially Bandai, may cut the quantity of orders for wholesalers, depending on their production capacity. While we allow our wholesaler customers to order the quantity they want, it may happen that the manufacturer decides not to provide the quantity ordered. However, a minimum of one item per person is guaranteed. The decision to cut orders is random and varies for each item, depending on production capacity. Therefore, we cannot provide more information regarding the quantity of items that will be received until the item is released. We advise against pre-selling products to your customers before we confirm the actual quantity you will receive. We also recommend that you only order the amount of items that you really need. Ordering more than necessary will not increase your chances of receiving the desired quantity. Additionally, if we happen to receive all of the items you ordered, you will be required to pay for all of them.
IMPORTANT: Please understand that while we would prefer to sell you the quantity you desire, order cuts are not under our control. We ask for your professionalism, respect, and understanding in this matter.
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