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  Before you post your enquiry...
PLEASE NOTE Fields marked with a star (*) are compulsory.
Customer service hoursare 8:00 to 18:30 Monday to Friday, excluding National Holidays.

Tokyo time is +9 GMT PLEASE NOTE:because the time difference, there is a chance that when you are writing to us we are actually sleeping :) ...ZZZzzzz
  We will give priority to enquiries for orders/shipments and general questions.
  we are open Moday to Friday from 8 AM To 8 PM Tokyo Japan Time
We apologize in advance for not providing shipping cost estimates at this time via email. Please use the shipping calculator on the bottom product page for a shipping cost estimate.

For more information please visit the FAQ


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How can I pay for my order? 

When do you take payment for my order?

why I cant see the Credit Card option on the PayPal payment page?

What is your cacellation policy for preorders and other items?

If I place an order over the weekend when can I expect to receive it?

What shipping options are available to me? 

How do I know witch method will you use to ship my parcel?


 
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